A Self‐Report Survey: Australian Clinicians’ Attitudes Towards Progress Monitoring Measures. Australian Psychologist.

Chun, J., Buchanan, B (2018) A Self‐Report Survey: Australian Clinicians’ Attitudes Towards Progress Monitoring Measures. Australian Psychologist. https://onlinelibrary.wiley.com/doi/abs/10.1111/ap.12352


Research supports an association between regularly administering standardised measures to assess client progress (progress monitoring) and improved treatment outcomes. However, some research suggests clinicians often rely heavily and solely on clinical judgement when making treatment decisions. This study was the first to explore psychologists’ implementation of progress monitoring, within an Australian clinical context.

A self‐report survey investigated Australian psychologists’ (N = 208; gender and age proportional to national representation) attitude, awareness, use, motives, and barriers towards implementing standardised assessment and progress monitoring. The survey comprised of the Attitudes towards Standardised Assessment Scales, and existing literature on progress monitoring implementation.

Ninety‐eight per cent of psychologists were aware of progress monitoring measures, and 69% reported using them in practice. Majority of progress monitoring users rated these measures as very useful (51%) and over one third (39%) used them with most of their clients. Contrary to the hypothesis, a t‐test demonstrated that attitude towards standardised assessment did not differ between progress monitoring users and non‐users. Among the clinicians who have not implemented progress monitoring, time barriers were rated as most important.

This study demonstrates that although awareness of progress monitoring may be widely known, perceived barriers may outweigh the potential benefits for some. It is also concluded that further qualitative research is needed to adequately understand these barriers and their importance. Future interventions may then promote evidence‐based recommendations and focus on the practicality, utility, and workflow difficulties associated with incorporating progress monitoring.

Clinician views of client self-monitoring

Article punished in InPsych Magazine, August 2018. 

The regular use of standardised self-assessment and progress monitoring forms has been associated with improved client treatment outcomes. Research suggests that clinical judgment alone may not be the most accurate and effective method of predicting deterioration in client wellbeing or progress. Progress monitoring forms can be administered at regular intervals during therapy and provide ongoing, individualised and immediate client feedback. Australian researchers surveyed psychologists (N=208) about their attitudes towards using such forms with clients. About half of the psychologists surveyed found such forms useful, and 69 per cent of psychologists were using them with clients. This is in contrast with similar past surveys and with research suggesting that only 12 to 33 per cent of North American psychologists regularly use structured tools with clients. The researchers suggested that in Australia there is increased awareness of their usefulness and emphasis placed on practical- and evidence-based recommendations by government and funding regimes.

It is also becoming easier to incorporate self-monitoring tools into practice, with online tools providing access to a variety of forms and in some cases quicker scoring and evaluation methods. Those Australian psychologists using self-monitoring forms believed strongly in their usefulness, particularly for tracking client progress and to determine if changes to treatment were needed.

Contrary to expectations, attitudes towards standardised assessment did not differ between psychologists who were regularly using progress monitoring forms and those who were not. Among those not using forms the main barriers to their use was believing they take too long to administer and score and would be too much of a burden on clients.

Psychologists were more likely to be using self-monitoring forms if they were primarily treating adults and working in private practice. This suggests a need to increase awareness of self-monitoring measures relevant for work with children. The researchers suggest more psychologists might use self-monitoring forms if their perceptions of their usefulness and practicality were enhanced and if they were given suggestions for workflow management.

Chun, J., Buchanan, B (2018) A Self‐Report Survey: Australian Clinicians’ Attitudes Towards Progress Monitoring Measures. Australian Psychologist. https://onlinelibrary.wiley.com/doi/abs/10.1111/ap.12352



Introducing WebApp

Introducing WebApp


Dear valued NovoPsych users,

I’m writing to let you know of an exciting update NovoPsych has released to make administering psychometric questionnaires easier.  Thousands of psychologists and mental health clinicians are using NovoPsych daily to track client symptoms, with assessments like the:

  • Depression Anxiety Stress Scales (DASS-21 & DASS-42)
  • Kessler Psychological Distress Scale (K10)
  • Generalised Anxiety Disorder Assessment (GAD-7)
  • Spence Children’s Anxiety Scale (SCAS)
  • And many more (see here)

And you’ve always been able to administer these via NovoPsych on an iPad, but I wanted to make that possible even when your iPad isn’t available. Now you can, with the NovoPsych WebApp, available on any smart device! Because the WebApp uses your web browser, you can use it on your laptop, Android, phone, or whatever.

And best of all, if you already have a NovoPsych account there is no cost to start using the WebApp now!

Sign into WebApp with existing account now

With the WebApp, you can send the assessment from your laptop to your client’s phone in under a second, for them to complete in the waiting room, your office, or while they’re at home. Get the results back on your laptop as soon as they’re done. 


Learn more about the WebApp

Please take a moment to watch the three minute video below that I’ve put together. It will show you how NovoPsych reduces paperwork and has helped clinicians better track client outcomes. 


I hope you find it helpful. I’m constantly trying to create a better tool to make your practice more efficient, so feel free to get in touch, give feedback or request a feature.

Yours sincerely,

Dr Ben Buchanan
Co-founder & Director of NovoPsych Pty Ltd
BA (Hons), GradDipPsych, DPsych, MAPS

Start Exploring NovoPsych Now


For North American users

Upgrade your NovoPsych account to BetterMind

Dear North American NovoPsych users,

We write to inform you that the NovoPsych app is transitioning to an upgraded platform called BetterMind by BetterWorld Healthcare, Inc. As a user of NovoPsych in North America you will be able to upgrade to the new BetterMind app for free for the next seven days. Your user account and existing client data can easily be migrated to the upgraded platform.
We thank you for being a NovoPsych user and strongly encourage you to migrate to BetterMind, which will have the following benefits:

  • BetterMind is an enhanced version of NovoPsych, helping you administer a wide range of psychometric tests via your iPad
  • BetterMind has added three more scales, totaling 43 at this time, and as part of the free migration to BetterMind you will enjoy use of the additional scales as well.
  • BetterMind will continue to be expanded, enhanced and fully supported.
  • You can download BetterMind for FREE (if you don’t download within 7 days of receiving this email the normal price is $29.99)

Please be aware that NovoPsych will not be providing technical support to North American users or providing app updates. As an example, the recent iOS 11 update was done for BetterMind but not done for NovoPsych in North America.  This means that the NovoPsych App will not be supported in North America and the App may eventually stop working.  As a result, you are strongly encouraged to transfer your account to BetterMind.

Once again, we thank you for being a NovoPsych user.  We are confident you will continue to enjoy the same benefits and more using the new BetterMind App.

For any enquires please email us at Support@betterworldhealthcare.com

The NovoPsych Team