Only seeing one result, or only your NovoNote sessions? Here's where to find all of a client's assessment results in NovoPsych.
Only seeing one result, or only your NovoNote sessions? Here's where to find all of a client's assessment results in NovoPsych.
This guide is for Account Managers to create a Practice Plan for their practice. Management of users is available to both Account Managers and Supervisors within a Practice Plan. This feature allows you to add new team members, adjust their roles, monitor usage, and keep your practice account organised.
NovoPsych User Guide Managing Users in Your Practice Plan Management of users is available to both Account Managers …
Related Articles Back to Support If you no longer need your NovoPsych account and wish to deactivate …
Microphone access is essential for using NovoNote’s features seamlessly. Depending on your device and browser, enabling microphone permissions …
The Import Clients function in NovoPsych is designed to save users time and streamline client management. By importing …
The ability to add informants enhances the collaboration between clinicians, clients, and those involved in the client’s care. …
Highlights: Psychometric science provides evidence for your client’s improvement or deterioration. The Reliable Change Index (RCI) and Minimally …
Emailing assessments to multiple clients can be helpful when wanting to conduct measurements at a group level. You …
Many practitioners use practice management software for notes along side NovoPsych for assessments. Saving results PDF results into …
Sometimes you may not be able to access new features or errors occur when a browser has cached …
QR codes are a convenient way for clients to take assessments on their smartphone. This guide will show …
Over time your list of clients can become large, with many records in your client list who have …
NovoPsych Pty Ltd. grants users use of this service in a bona fide mental health care setting. The …
Most assessments in NovoPsych provide percentiles to assist a clinician’s interpretation of results. The normative data used is …
Security is at the heart of NovoPsych and we encourage users to enable two-factor authentication to enhance protection …
Allocating your clients to groups can help keep your clients organised. Groups are useful if you want some …
Related Articles Back to Support There are three main reasons why you may not be able to …
Saving NovoPsych test results onto your computer or practice management software can be helpful so you can retain …
You may have received a promocode to receive a discount or free period for NovoPsych. These coupons typically …
Sometimes multiple users (clinicians) might want access to the same client file. While Account Managers and Supervisors will …
To assist with routine outcome monitoring, assessments can be scheduled to be sent out on a weekly, monthly, …
Sometimes clinicians have the same set of multiple questionnaires that they routinely administer. To streamline this process we …
If you have a paid subscription and want to change the way your invoices are paid, you can …
Sometimes when you’re sending a client an assessment via email, you’ll want to modify the standard email text …
You can use a free plan for as long as your needs fit the limits of the plan. …
We’ve found that some users accidentally sign up to NovoPsych twice with two different email addresses and want …
Occasionally, you might make a mistake and administer an assessment to the wrong client and want to delete …
Sometimes you might make a mistake and administer an assessment to the wrong client. If you do, don’t …
NovoPsych will automatically assign the date of the assessment result based on the day the assessment was submitted. …
Apple has a feature called ‘Guided Access’ that allows you to temporarily restrict your iPad to a single …
You can access NovoPsych from your desktop, laptop, tablet or smart phone, and it’s compatible with everything with …
You can change the email address associated with your NovoPsych account. Note that your username for logging in …
You can cancel your subscription at any time through your account settings. To avoid further charges, we would …
All previous invoices and receipts are available by logging into your NovoPsych account. From there you can view …
If you want to send out a mass email survey to clients and maintain anonymity, you can use …
NovoPsych visually represents symptom changes over time so you can monitor changes from session to session. Sometimes it …
If you can’t login to your NovoPsych account and receive the message “Unable to sign in. Please check …
Being able to edit client details after creation will assist with new contact details as needed. The following …
Below are the details for how to add a new client and informants such as parents or teachers. …
Feedback is very important to us and we love to hear from all our customers. You can contact …
NovoPsych offers the ability to export assessment data in a CSV format for your clients. To receive CSV …
Clients sometimes need to be deleted when they are no longer receiving assessments or coming to a practice. …
If you’re part of a practice account, each client is assigned to a different practitioner. While Account Managers and …
From the homepage of your account, the Log out button will be on the top right corner of …
NovoPsych will require the internet. This is needed for both the iPad app and WebApp (includes web browsers …
Our Terms of Service and Privacy Policy can be found on our website to view. You can find …
Under NovoPsych’s Practice Plan, there are three types of role access each user can have: Account Manager (central account) …
Management of users is available to both Account Managers and Supervisors within a Practice Plan. This feature allows you to add new …
You are welcome to email us a suggestion for adding an assessment. You can submit a suggestion along …
One of the most popular features in NovoPsych is the graphing of score histories. This is particularly helpful …
A Practice Plan connects multiple users with different levels of access (ie. Account Manager, Supervisor, Practitioner), under one …
You can send an assessment to clients so they can complete the questionnaire remotely on their own device …
Assessments can be emailed instantly from your device (laptop, tablet, smartphone) to the client’s own device so they …
Redirect to http://novopsych.com/pricing/
At NovoPsych, we understand the needs of your practice can change and evolve over time. Whether you’re looking …
We recommend using “Guided Access” which is a setting that allows you to lock your iPad in NovoPsych …
You are able to edit and change your Practice address at any point in time through the NovoPsych …
We take privacy and security very seriously, and use high level 256bit encryption to protect your data. We …
From time to time there may be a bug in the NovoPsych iPad app that stops it from …
Yes, NovoPsych has offices in the USA and services Canada and global healthcare markets. Back to Support …
Sometimes errors occur when a browser has cached an old version of NovoPsych and not updated it. Below …
When a client takes a test, the results are automatically emailed to the practitioner who administered the assessment. …
Assessment result PDFs are opened in a new tab within the web browser. If you click the results …
This problem could be password related. If you’ve forgotten your login credentials you may need to reset your …
To assist with routine outcome monitoring, assessments can be scheduled to be automatically emailed to clients on a …
Only seeing one result, or only your NovoNote sessions? Here's where to find all of a client's assessment results in NovoPsych.
This guide is for Account Managers to create a Practice Plan for their practice. Management of users is available to both Account Managers and Supervisors within a Practice Plan. This feature allows you to add new team members, adjust their roles, monitor usage, and keep your practice account organised.
NovoPsych User Guide Managing Users in Your Practice Plan Management of users is available to both Account Managers and Supervisors within a …
Related Articles Back to Support If you no longer need your NovoPsych account and wish to deactivate it, follow the steps …
Microphone access is essential for using NovoNote’s features seamlessly. Depending on your device and browser, enabling microphone permissions can vary slightly. This …
The Import Clients function in NovoPsych is designed to save users time and streamline client management. By importing your client information in …
The ability to add informants enhances the collaboration between clinicians, clients, and those involved in the client’s care. Informants, such as parents, …
Highlights: Psychometric science provides evidence for your client’s improvement or deterioration. The Reliable Change Index (RCI) and Minimally Important Difference (MID) can …
Emailing assessments to multiple clients can be helpful when wanting to conduct measurements at a group level. You can set up an …
Many practitioners use practice management software for notes along side NovoPsych for assessments. Saving results PDF results into your practice software is …
Sometimes you may not be able to access new features or errors occur when a browser has cached an old version of …
QR codes are a convenient way for clients to take assessments on their smartphone. This guide will show you how to setup …
Over time your list of clients can become large, with many records in your client list who have finished their episode of …
NovoPsych Pty Ltd. grants users use of this service in a bona fide mental health care setting. The user of this service …
Most assessments in NovoPsych provide percentiles to assist a clinician’s interpretation of results. The normative data used is described in the Psychometric …
Security is at the heart of NovoPsych and we encourage users to enable two-factor authentication to enhance protection of your data. Two-factor …
Allocating your clients to groups can help keep your clients organised. Groups are useful if you want some users (practitioners) to have …
Related Articles Back to Support There are three main reasons why you may not be able to add new clients. It …
Saving NovoPsych test results onto your computer or practice management software can be helpful so you can retain a copy in your …
You may have received a promocode to receive a discount or free period for NovoPsych. These coupons typically are a code such …
Sometimes multiple users (clinicians) might want access to the same client file. While Account Managers and Supervisors will have access to all …
To assist with routine outcome monitoring, assessments can be scheduled to be sent out on a weekly, monthly, etc basis. You can …
Sometimes clinicians have the same set of multiple questionnaires that they routinely administer. To streamline this process we created the Batteries feature …
If you have a paid subscription and want to change the way your invoices are paid, you can update your credit card …
Sometimes when you’re sending a client an assessment via email, you’ll want to modify the standard email text to better reflect how …
You can use a free plan for as long as your needs fit the limits of the plan. Some users may qualify …
We’ve found that some users accidentally sign up to NovoPsych twice with two different email addresses and want to consolidate the two …
Occasionally, you might make a mistake and administer an assessment to the wrong client and want to delete the record of that …
Sometimes you might make a mistake and administer an assessment to the wrong client. If you do, don’t worry, you can reassign …
NovoPsych will automatically assign the date of the assessment result based on the day the assessment was submitted. However there are some …
Apple has a feature called ‘Guided Access’ that allows you to temporarily restrict your iPad to a single app (i.e. NovoPsych). If …
You can access NovoPsych from your desktop, laptop, tablet or smart phone, and it’s compatible with everything with a web browser – Windows, …
You can change the email address associated with your NovoPsych account. Note that your username for logging in is your email address. …
You can cancel your subscription at any time through your account settings. To avoid further charges, we would recommend cancelling the subscription …
All previous invoices and receipts are available by logging into your NovoPsych account. From there you can view and download them, with …
If you want to send out a mass email survey to clients and maintain anonymity, you can use Dummy Client. You can …
NovoPsych visually represents symptom changes over time so you can monitor changes from session to session. Sometimes it can be helpful to …
If you can’t login to your NovoPsych account and receive the message “Unable to sign in. Please check your account information and …
Being able to edit client details after creation will assist with new contact details as needed. The following steps will take you …
Below are the details for how to add a new client and informants such as parents or teachers. Free plans have a …
Feedback is very important to us and we love to hear from all our customers. You can contact us and submit a …
NovoPsych offers the ability to export assessment data in a CSV format for your clients. To receive CSV results via email as …
Clients sometimes need to be deleted when they are no longer receiving assessments or coming to a practice. If you are looking …
If you’re part of a practice account, each client is assigned to a different practitioner. While Account Managers and Supervisors can see all …
From the homepage of your account, the Log out button will be on the top right corner of your screen. Back to …
NovoPsych will require the internet. This is needed for both the iPad app and WebApp (includes web browsers for Android tablets) to …
Our Terms of Service and Privacy Policy can be found on our website to view. You can find more information about these …
Under NovoPsych’s Practice Plan, there are three types of role access each user can have: Account Manager (central account) Manage payments for NovoPsych …
Management of users is available to both Account Managers and Supervisors within a Practice Plan. This feature allows you to add new team members, adjust their …
You are welcome to email us a suggestion for adding an assessment. You can submit a suggestion along with your details using …
One of the most popular features in NovoPsych is the graphing of score histories. This is particularly helpful when showing clients the …
A Practice Plan connects multiple users with different levels of access (ie. Account Manager, Supervisor, Practitioner), under one umbrella account. Clients can …
You can send an assessment to clients so they can complete the questionnaire remotely on their own device (e.g. phone or laptop). …
Assessments can be emailed instantly from your device (laptop, tablet, smartphone) to the client’s own device so they can complete the assessment …
Redirect to http://novopsych.com/pricing/
At NovoPsych, we understand the needs of your practice can change and evolve over time. Whether you’re looking for more assessments or …
We recommend using “Guided Access” which is a setting that allows you to lock your iPad in NovoPsych and avoids interruptions from …
You are able to edit and change your Practice address at any point in time through the NovoPsych app. If you are …
We take privacy and security very seriously, and use high level 256bit encryption to protect your data. We meet or surpass the …
From time to time there may be a bug in the NovoPsych iPad app that stops it from working. The first thing …
Yes, NovoPsych has offices in the USA and services Canada and global healthcare markets. Back to Support Related Articles
Sometimes errors occur when a browser has cached an old version of NovoPsych and not updated it. Below are guides for how …
When a client takes a test, the results are automatically emailed to the practitioner who administered the assessment. You can change the …
Assessment result PDFs are opened in a new tab within the web browser. If you click the results but they do not …
This problem could be password related. If you’ve forgotten your login credentials you may need to reset your password. If the problem …
To assist with routine outcome monitoring, assessments can be scheduled to be automatically emailed to clients on a weekly, monthly, etc basis. …