Terms, Conditions and Privacy

Conditions of Use and Privacy Policy - 2018

NovoPsych and its associates provide their services to you subject to the following conditions. Please read them carefully.


NovoPsych grants you a limited license to access and make use of this Appin a bona fide mental health care setting.Licensees should have suitable qualified in one of the following professions: psychology, psychiatry, social work, counseling, occupational therapy, medicine or psychiatric nursing. Individuals who are currently enrolled in postgraduate study in one of these field, or those who are under supervision of a psychologist, are also suitable users. We license you use of our software service as a delivery tool for existing psychometric tests, which are not owned by NovoPsych. Our service should be considered as a delivery tool and scoring calculator. Our administration or scoring method may not be copied. This license does not include downloading or copying of information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. Any unauthorized use terminates the permission or license granted by NovoPsych.


Each purchase of NovoPsych License is time limited at the discretion of NovoPsych, though it is intended that users will be given at least 3 months notice before their license expires. Purchase of NovoPsych License is not a perpetual license. NovoPsych reserves the right to revoke the license for use, and intends to transition to a subscription model.


If you sign up as a user of NovoPsych we take this as your consent for us to communicatewith you electronically, via email or through the App.From time to time you pay receive emails for research purposes.


NovoPsych’s trademarks and trade dress may not be used in connection with any product or service that is not NovoPsych’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits NovoPsych. All other trademarks or copyrighted material not owned by NovoPsych that appear on this site or in our App are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by NovoPsych.


Before using or relying on the measures, it is the responsibility of the licensee to ascertain their suitability for any and all uses made by the licensee. The measures are not diagnostic tool and should not be used as such. The measures are not substitutes for an independent professional evaluation. Any and all reliance on the measures by the licensee is the license’s sole risk and is the licensee’s sole responsibility. Licensee indemnifies NovoPsych and it’s officers, directors, employees against, and holdsthem harmless from, any and all claims and law suits arising from or relating to any use of or reliance on the measures. This obligation to indemnify and hold harmless includes a promise to pay any and all judgments, damages, attorney’s fees, costs and expenses arising from any such claims or lawsuits.


If you use this App, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your iPad, and you agree to accept responsibility for all activities that occur under your account or password.


NovoPsych uses 128 bit SSL encryption and has employed a number of high level security protocols to protect personal data, similar to the security used by financial institutions.Strong encryption such as 128 bits, is over a trillion times a trillion times stronger as 40-bit encryption. At current computing speeds, a hacker with the time, tools, and motivation to attack using brute force would require a trillion years to break into a session protected by an SGC-enabled certificate. Nevertheless, NovoPsych is not to be held liable for any breaches of data security. It is the user’s responsibility to maintain security of his or her username and password.


NovoPsych attempt to be as accurate as possible. However,NovoPsychdoes not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. The psychometric material that we employ is interpreted as accurately as we can, however we encourage our users to independently investigate the psychometric metrics of each test.

This site is provided by NovoPsych on an “as is” and “as available” basis. NovoPsych makes no representations or warranties of any kind, express or implied, as to the operation of ourApp or the information, content, materials, or products included. You expressly agree that your use of this App is at your sole risk. To the full extent permissible by applicable law, NovoPsych disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. NovoPsych will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.


We reserve the right to make changes to our App, policies, and these Conditions of Use at any time.


This privacy policy sets out how NovoPsych uses and protects any information that you give
NovoPsych when you use our App.

NovoPsych is committed to ensuring that your privacy is protected. You can be assured that any data collected by NovoPsych will only be used in accordance with this privacy statement.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Client confidentiality is a high priority, with a number of digital security protocols employed to ensure data is safe including 128 bit SSL encryption, similar security protocols used by major banks.

What we collect

We may collect the following information:
* Your name and job title
* Your contact information including email address and postal address
* Other information relevant to customer feedback or frequency of use
* Information on test use including test scores

We encourage users to use de-identified names or codes when imputing client data. You may choose to put a client’s real name however given NovoPsych uses cloud storage you might consider your needs. We will not use client’s identifiable data for any purpose not intrinsic to NovoPsych’s functionality.

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
* Internal record keeping.
* We may use the information to improve our products and services.
* We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We may occasionally invite you to participate surveys.
We may use collated de-identified client data in academic research or to create new norms.
* We do not disclose information to outside parties unless required to by law.

NovoPsych may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from February 2016.


Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by visiting NovoPsych.com or email info@novopsych.com