NovoPsych's mission is to help mental health services use psychometric science and AI to improve client outcomes.
NovoPsych is a global provider of psychometrics, outcome monitoring and AI software for mental health providers. We have offices in Australia and North America, and also operate in the UK, Europe and New Zealand.
Our History
NovoPsych was founded in 2012 to help mental health clinicians use the very best of psychometric science in clinical practice. NovoPsych works with practitioners, private practices, government and non-government mental health services to implement industry leading measurement tools. NovoPsych uses scientifically validated psychometric scales focused on tracking symptoms over time, diagnosis and case formulation.
Driven by continued innovation and with an emphasis on psychometric science, NovoPsych integrates machine learning to create novel decision support tools through our world class R&D team.
In 2024 NovoPsych launched NovoNote AI Scribe, designed specifically for the needs of the mental health sector. Combining structured data via psychometrics with natural language processing, NovoNote delivers best in class clinical documentation.
Today NovoPsych serves tens of thousands of mental health services. We work with organisations across the world to translate research into practice and improve clinical workflows.
Our Team
Clinical Psychologist
BA(Phil), GradDipPsych, Hons (Psych), DPsych (Clinical), MAPS, FCCLP
Dr Ben Buchanan co-founded NovoPsych in 2012 to help mental health services use psychometric science to improve patient outcomes. He champions human centred software design, emphasising that NovoPsych’s central mission is to serve people – professionals and patients. In his position at Monash University he grounds the next generation of psychologists in the scientist-practitioner model. He is a Clinical Psychologist, researcher in the use of routine outcome monitoring and a leader in the use of technology to improve clinical workflows.
“Clinicians are working hard everyday to improve the quality of life for their patients. My hope is that the tools NovoPsych creates can help professionals in making a tangible difference for their clients”
Dr David Hegarty works to translate scientific literature into useful metrics for clinicians. With a PhD in computerised adaptive cognitive training he uses his deep understanding of statistics and data analytics to synthesise novel approaches to psychometric assessment.
“For me psychometrics is the perfect mix of rigorous science and psychological theory synthesised into measurement tools that are useful in the real world”
Dr Hilah Kate Kaufman is a clinical psychologist with expertise in psychometrics, clinical operations, and digital mental health. She has extensive experience digitizing psychological measures and supporting the use of measurement-based care across diverse clinical settings. Drawing on her background as both a practitioner and university professor, she focuses on translating psychological science into digital tools and content that are clear, practical, and useful.
“My work focuses on integrating psychometric science into technology clinicians can trust to deliver more effective and meaningful care.”
Research Fellow, Clinical Liaison, and Clinical Psychologist
BA (Hons), PhD (Clin), MAPS, FCCLP
Dr. Carla Smyth is a practising clinical psychologist with a background in community mental health and private practice. She is passionate about integrating evidence-based tools into clinical practice and is a strong advocate for routine outcome monitoring. In her dual role as a clinician and researcher, Carla connects the worlds of frontline practice and psychometric assessment. Her hands-on experience with clients informs her contributions to NovoPsych, ensuring that its tools are both practical and impactful, to ease the pressures on clinicians while enhancing therapeutic outcomes.
“NovoPsych has transformed my own practice, allowing me to better understand and support my clients, as well as restore my work-life balance. I’m incredibly proud to contribute to NovoPsych’s mission, helping clinicians improve outcomes for their clients.”
Senior Research Fellow
Clinical Psychologist, BA (Psych), MA (Clinical Psych), PhD, HSP
Dr. Elizabeth ‘Liz’ Rojas is a licensed clinical psychologist with a clinical research and continuum of care background, dedicated to expanding mental health access through a multicultural lens. Her expertise lies in translating clinical research on psychological constructs and treatment quality into scalable digital tools. She specializes in integrating measurement-based care into digital health outcomes and clinical quality assurance. Backed by a strong clinical science foundation, Dr. Rojas leverages multi-method approaches to personality and behavior assessment to design equitable, effective care for BIPOC communities.
“I’ve seen how much of a difference it makes when care is designed around who someone actually is — their culture, their context, their story. My hope is that digital tools can help increase equitable, accessible care to underserved communities”
Research Fellow
BA/BSc (Hons), Grad Dip Psych Studies, BBehavSci (Hons), MPsych, PhD.
Dr Jane Wotherspoon is an Educational and Developmental Psychologist and Board-approved supervisor with experience in psychological assessment with people across the lifespan. Her professional and research interests include best practice and innovation in psychological assessment and report-writing.
“NovoPsych’s assessment measures have been a valuable part of my practice for many years. Their ability to efficiently gather, interpret, and share information supports my collaborative approach with clients and families.”
Dr Simon Baker brings over 15 years of expertise in mental health research and service evaluation to his role as Senior Research Fellow at NovoPsych. With a strong foundation in psychological, psychometric, and implementation sciences, Simon’s work focuses on advancing evidence-based mental health care. He is passionate about leveraging psychometric innovation to support clinicians in delivering impactful care and improving mental health outcomes.
“I’m passionate about turning data into meaningful insights that enhance mental health care and outcomes.”
Emerson Bartholomew is a trained psychometrician with a background in Health Psychology. He specialises in item-response theory, particularly in the use of Rasch models. Trained in the Faculty of Medical and Health Sciences at the University of Auckland, Emerson’s work has focused on refining the measurement properties of patient-reported outcome scales, enhancing accuracy and utility to empower both practitioners and patients in health services. Emerson is committed to advancing psychometric science to create meaningful, actionable insights that improve patient care and enrich evidence-based practices.
“The power of psychometrics is not about numbers, but the insights and clarity created for practitioners, helping them make a real difference in client care.”
Gina Steinberg
Psychologist | Clinical Liaison and Business Development
BS (Psych), BPsych (Hons), MPsych (Clinical)
Gina Steinberg is a registered psychologist working in private practice with clients across the lifespan. She is passionate about evidence-based care and supporting clinicians to deliver meaningful, outcomes-driven therapy. With experience across a range of settings and presentations, Gina understands the pressures faced by clinicians, and how the right tools can make a significant difference in practice.
In her dual role as a clinician and member of the business development team at NovoPsych, Gina works closely with clinics and individual practitioners to support their use of digital tools, including NovoPsych’s psychometric platform and the AI-powered note-writing tool, NovoNote. She guides users through onboarding, explores how the tools can be tailored to their needs, and acts as a bridge between product development and frontline mental health care.
“As a psychologist in private practice, I’ve seen firsthand how NovoPsych and NovoNote can transform clinical work – saving time, improving documentation, and deepening therapeutic insight. I’ve also seen the impact on hundreds of other clinicians who now feel more equipped, efficient, and confident in their care delivery. It’s an honour to support them in this process.”
Careers at NovoPsych
We envision a future where every psychologist leverages AI systems that eliminate administrative burdens and elevate the quality and accessibility of care for patients worldwide. Today, NovoPsych provides a suite of innovative tools to modernise psychological assessment and documentation. Tomorrow, we’ll empower every healthcare organisation with AI assistants designed to tackle the tedious aspects of clinical and non-clinical work, enabling clinicians to focus on what matters most: patient care.
Our team is a dynamic mix of seasoned leaders and forward-thinking innovators, driven by a shared passion for excellence. We’re a remote-first company headquartered in Melbourne, Australia, with a team distributed across three continents.