This practical and thought-provoking session explores how artificial intelligence and emerging technologies are beginning to reshape psychological practice.
Duration: 1 hour
Format: Recorded webinar
The presentation focuses on where AI can genuinely strengthen clinical work across assessment, treatment, documentation, and ongoing care. From improving note-taking efficiency to supporting measurement-based care, treatment planning, progress monitoring, and practice workflows, AI has the potential to enhance both the quality and scalability of psychological services. At the same time, this session keeps a clear focus on what technology cannot replace: the therapeutic relationship, empathy, formulation, ethical judgement, and the nuanced human skills at the heart of effective practice.
As AI takes on more technical and administrative tasks, the “human skill premium” in psychology will only become more important. This talk offers a grounded roadmap for psychologists who want to understand the current wave of change, use technology thoughtfully, and prepare for the future of AI-enhanced mental health care. It will also explore how today’s tools can support more precise assessment, clearer tracking of treatment progress, and more actionable clinical insights — while ensuring that human judgement remains central.
Whether you are AI-curious, cautious, or already using an AI scribe or similar tools, this session will help you:
By the end of this session, participants will understand:
– The opportunities and limitations of AI-powered clinical documentation
– How AI scribes can reduce administrative burden and cognitive load
– What current research says about the accuracy, quality, and reliability of AI-generated notes
– How AI may support psychological assessment, outcome monitoring, and measurement-based care
– The potential role of AI in treatment planning, reflective practice, and clinical decision support
– How to integrate AI tools ethically and safely within professional standardsWhy therapeutic empathy, alliance, formulation, and human judgement remain irreplaceable
Dr Ben Buchanan is a Clinical Psychologist and co-founder of NovoPsych, a software platform that helps mental health services use psychometric science and AI to improve client outcomes. He is a leader in the intersection of AI and mental health care, and developed NovoNote, Australia’s leading AI scribe for psychologists.
Ben is a strong advocate for high-quality clinical assessment, measurement-based care, and the use of technology to strengthen — not replace — good clinical practice. Through his clinical work, research, university teaching, and supervision, he promotes a scientist-practitioner approach to psychology. He is widely recognised for his work in treatment effectiveness, psychometric assessment, and helping mental health services generate their own practice-based evidence.
