A Progress Report is completed by the Lead Service Provider in collaboration with the kiritaki (client) when reporting on progress since the Cover and Wellbeing Plan or Wellbeing Plan within New Zealand’s ACC.
This report template synthesises information from NovoNote and NovoPsych psychometrics to assist clinicians in preparing a draft Progress Report (ACC8542).
Note: NovoNote also includes the related templates:
ACC Progress Report (ACC8542)
1. Kiritaki Details
2. Current Situation and Impacts
3. Review of Recovery Goals
4. Addition of New Recovery Goals
Only complete if new recovery goals have been identified since the Wellbeing Plan.
5. Planned Services and the Providers Who Will Deliver These
Only complete if requesting additional services or hours beyond those currently approved.
6. Other Information
7. Provider Declaration
ACC Progress Report (ACC8542)
1. Kiritaki Details
Kiritaki name: Emma Brown
Date of birth: 14 March 1989
Claim number: ACC-2025-048832
Contact details / safe contact: 11 NovoNote Street, NovoPsych, Australia. Safe contact: Emma’s mobile. Do not leave a voicemail or send correspondence to her home address.
2. Current Situation and Impacts
a. Changes to presentation:
Emma has reported a meaningful reduction in the frequency of intrusive memories since commencing EMDR therapy, with daily intrusions reducing to approximately two to three times per week. Hypervigilance and sleep disturbance remain present but have reduced in intensity. Her emotional numbing has lessened, and she reports a gradual return of capacity for positive affect. There have been no changes to her medication. Overall, Emma’s presentation reflects early but clinically meaningful progress in response to trauma-focused treatment.
b. Changes to life situation:
Emma returned to full-time teaching hours four weeks ago following a period of reduced duties, which she describes as both encouraging and at times challenging. She has continued attending her weekly community walking group and reports this as a meaningful source of social connection. No new psychosocial stressors, bereavement, or significant life events have been reported since the previous report.
Risk:
No. No new risk developments have been identified since the previous report.
c. Changes affecting access to services:
No changes to Emma’s access to services have been identified. She has attended all scheduled appointments and has not identified any new barriers to engagement.
Changes to non-ACC supports:
N/A. No changes to non-ACC supports have been documented since the previous report.
3. Review of Recovery Goals
Review of recovery goal 1
Goal description: Reduce the frequency and intensity of PTSD intrusive symptoms to below clinical threshold on the PCL-5.
What progress has been made towards achievement of this goal?
Clinical progress: Emma has made meaningful progress toward this goal. She reports that intrusive memories, which were occurring daily at the commencement of treatment, have reduced to approximately two to three times per week. Nightmares have reduced from nightly to approximately twice weekly. She is beginning to use grounding strategies independently when intrusions occur, which has reduced their duration and impact.
Outcome measures: PCL-5 — administered 06/01/2026 (baseline): Total score 48 — Severe range. Administered 03/04/2026 (review): Total score 31 — approaching clinical threshold (below 33). This represents a clinically significant reduction of 17 points and suggests meaningful symptom improvement across all PTSD symptom clusters.
If the expected progress towards this goal has not been made, describe the circumstances contributing to this: Not applicable.
What are the next steps towards achieving this goal? EMDR reprocessing will continue targeting the remaining high-distress trauma memories identified in Emma’s trauma narrative. The PCL-5 will be re-administered at the next four-weekly interval to track continued progress toward sub-threshold scoring.
Review of recovery goal 2
Goal description: Improve capacity to attend work full-time without significant trauma-related distress.
What progress has been made towards achievement of this goal?
Clinical progress: Emma returned to full-time hours four weeks ago and has maintained this schedule. She reports that while the first week was difficult, she has developed a pre-work grounding routine that has meaningfully reduced her distress on arrival. She continues to find contact with certain student cohorts triggering, though she is managing these moments with greater effectiveness than at baseline.
Outcome measures: None administered for this goal at this review point. Self-reported attendance data and distress ratings reviewed in session.
If the expected progress towards this goal has not been made, describe the circumstances contributing to this: Not applicable.
What are the next steps towards achieving this goal? Emma and Dr Green will continue to refine her in-work distress management strategies. A further review of occupational functioning will be conducted at the next session, and liaison with her general practitioner will occur if distress levels increase on return to full duties.
Review of recovery goal 3
Goal description: Increase social engagement and reduce avoidance of interpersonal situations.
What progress has been made towards achievement of this goal?
Clinical progress: Emma has made moderate progress toward this goal. She is consistently attending her weekly walking group and has initiated contact with two close friends on multiple occasions. She reports that social avoidance remains present in larger group settings but has reduced in one-to-one and small group contexts.
Outcome measures: None administered for this goal at this review point. Self-monitored social activity log reviewed in session; Emma recorded an average of two social activities per week over the past four weeks, consistent with the stated target.
If the expected progress towards this goal has not been made, describe the circumstances contributing to this: Not applicable.
What are the next steps towards achieving this goal? Graded exposure to larger social settings will be introduced progressively over the coming sessions, building on Emma’s current gains in smaller social contexts.
4. Addition of New Recovery Goals
No new recovery goals have been identified at this review point.
5. Planned Services and the Providers Who Will Deliver These
No additional services or hours beyond those currently approved are being requested at this time.
6. Other Information
Date of last face-to-face meeting with the kiritaki: 03/04/2026
Date of disengagement by the kiritaki (if applicable): Not applicable.
Other relevant information: Emma has expressed increased confidence in the treatment process following her recent progress and has indicated she wishes to continue with the current treatment plan. No further information.
7. Provider Declaration
Note to clinician: The following declarations must be completed manually on the official ACC8542 form by checking the relevant boxes:
☐ I have informed the kiritaki/guardian/safe contact/whānau that the information collected for this report will be sent to ACC to support decisions on treatment and rehabilitation needs. I have kiritaki/guardian/whānau authority for this.
☐ I confirm that the information contained in this report is accurate and that I have followed the standards set out in the Sensitive Claims Service operational guidelines.
Lead Service Provider name: Dr Sarah Green
Provider ID: NP-2025-004
Supplier name: NovoPsych Psychology Practice
Supplier ID: NP-SUP-001
Date: 14/05/2026
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