If a results email only opens one result, or you can only see your session notes, your client’s other results are still saved. Here’s where to find them.
Each completed assessment sends its own notification email, so the email you opened only shows the one result it relates to.
If you’re only seeing your sessions, you may still be in NovoNote, which only shows your session notes. Assessment results are kept in NovoPsych, so you’ll need to switch over to see them.
1. Open NovoPsych: Go to the NovoPsych login page at app.novopsych.com and log in. If you’re already logged in, it will take you straight to the NovoPsych home page.
2. Find your client: Click on “Clients”. Type your client’s name into the search bar and select them.
3. Open Past Results: Their results are listed under “Past Results”.
